UX researcher (internship) - Tellow

Job description

We are looking for a creative and analytical UX Research Intern to turn our software into intelligent, easy-to-use products to attract and retain customers. The ideal candidate has an eye for detail, can identify user needs and solve problems to create user friendly solutions for our product with beautiful intuitive visuals.

As an Intern in UX Design, you’ll have the responsibility to combine interfaces and workflows to enhance user experience. You’ll work hands-on, conducting user research and testing, develop wireframes, and task flows based on user needs and collaborate with our talented Designers and Developers to make our software intuitive and user-friendly.

Specifically, you will:

  • Conduct user research and testing
  • Collaborate with our Head of UX to develop and implement new product solutions with attractive designs
  • Develop wireframes and task flows around customer needs
  • Find creative ways to identify and troubleshoot UX problems
  • Collaboration with Head of UX and Developers to create intuitive and user-friendly software
  • Keep updated with competitor products and industry trends

Requirements

The ideal candidate for this position enjoys taking initiative to solve problems and has a flair for UX Design. You are ready to use your theoretical knowledge in practice and thrive working in an agile and fast-paced environment. You will have keen problem solving skills, an analytical mindset, and will be excited to develop your skills and contribute with your ideas and opinions.

We do not expect you to have previous working experience, but we do, of course, expect that you are eager to develop yourself and learn quickly.

Ideally:

  • You have experience with JavaScript, HTML and CSS
  • You are studying a BSc/MSc in Design, Computer Science, Engineering or similar related field
  • You have experience with UX and UI design
  • You are eager to learn, open to new ideas and always up to date with the latest trends
  • You possess team spirit and strong communication skills to collaborate with various stakeholders
  • You have excellent English verbal and written communication skills.

This internship has a duration of ideally 6 months (minimum 3 months).

NOTE: We recognize that internship regulations vary depending on study programs, so we will discuss this in relation to your individual situation during the recruitment process as well as in relation to defining the amount of working hours for the position.

Benefits

We are a dedicated, open, and fun team based in Amsterdam, and we value talent and personal growth for all our employees. We offer a competitive salary, laptop, a brand-new office and a strong career growth path. We are an inspiring company with an ambitious mission, but having fun while working is key for us.

At Tellow, your benefits will include:

  • Personal growth plan that sets you on a path of career opportunity and advancement
  • Laptop
  • Free lunch (or allowance in pandemic times)
  • Working in a brand new, state-of-the-art office

You will also gain from:

  • A self-starter environment that entrusts you with crucial company responsibilities
  • Experience at a fast-growing scaleup
  • Working with the newest Fintech software
  • Healthy workspace with proper climate control, lighting, adjustable desks and 4K screens
  • A work environment that values inclusivity, teamwork, cohesion, and fun
  • Having your voice heard regarding company strategy and decisions


Interested?

Please send us your resume, in English, and attach a 1-page cover letter about who you are, what you are looking for, and how you could help take Tellow to the top. We have a rolling evaluation process for all submitted applications, so you can expect to hear from us within 2 weeks of your application submission.

If you have any questions regarding the position you seek, please contact Juul Maas at juul@tellow.nl. Please also attach any samples of your website, blog or articles you’ve written, so that we can have a clearer understanding of your work, your personality, and your approach.

Procedure

Upon review of your resume and cover letter, if you are selected, you will be invited to begin interviews with our team. The first round of those interviews will be with our marketing team via video call. After that, we will ask you to do an assignment related to your prospective role to test your skills in the field, as we believe this is a strong predictor of your future work. For senior roles a cognitive ability test and personality assessment will be part of the process.
About Tellow

Tellow emerged in 2016 from Rabobank's Moonshot innovation program. Tellow continued as an independent organization to support the self-employed sector in the Netherlands with their online bookkeeping. Tellow makes various processes of bookkeeping easy and accessible through a user-friendly bookkeeping software.

In 2020, Tellow was acquired by The Ageras Group - an ambitious, young, fast-paced group of technology companies, with a shared vision of making life easier for business owners.

Our latest investment round proved quite successful, and we are now looking to scale our operations in 2021. After a capital injection of $73 million in The Ageras Group, Tellow is ready to build, innovate, and grow. We are expanding our teams and seeking talented individuals to support our growth and secure our foothold in the Dutch market.